Business Leadership, Hiring Sales People, Sales Eduction, Sales Management, Sales Results, Upside-Down Selling
One of the most common questions I receive at my keynote addresses and workshops is how to infuse an organization with a culture of sales for growth. The top companies seem to just…
Sales Eduction, Sales Tip, Same Side Selling, Upside-Down Selling
I was reviewing the profile of a variety of my clients. In most cases, I was proud to see clients realize extraordinary results. In two cases, however, the results were not nearly as impressive as the rest. I was trying to figure out what I was doing differently with...
Grow Revenue, Networking, Sales Tip, Same Side Selling, Upside-Down Selling
Someone recently asked me about their attendance at trade shows as way to generate sales leads and new customers. They used to have great success attending small trade shows. As their business grew, the marketing department started enrolling the company in larger...
Consultative selling, Grow Revenue, Sales Eduction, Sales Results, Sales Tip, Same Side Selling, Upside-Down Selling
I love it when everyday life provides a great business lesson. Recently my wife and I learned that our son needs a gluten-free diet. Whereas before we would select a restaurant based on what we felt like eating that day, now it seems that each and every dining...
Customer Service, Grow Revenue, Sales Eduction, Sales Tip, Same Side Selling, Upside-Down Selling
When business is slow, you can either complain about the lack of business, or decide to be extraordinary and deliver a remarkable experience for your existing customers. Seeking opportunities to be extraordinary has the power to create a remarkable experience for your...
Consultative selling, Customer Service, Sales Eduction, Sales Tip, Upside-Down Selling
While speaking at a recent event in Atlanta one of the attendees raised a great question. He asked, “What if you realize that you have indeed overpromised on what you can deliver?” The best advice when something goes wrong is to communicate early and honestly with...